Warranty
We back every product with a Limited Lifetime Warranty.
Thank you for purchasing our cookware. We wish you years of cooking enjoyment. Circulon is dedicated to producing a trusted brand of cookware. Circulon pans are manufactured and inspected to ensure high quality standards. They are warranted to the original purchaser to be free from material defects in materials and workmanship under normal household use for the lifetime of the cookware.
If a Circulon item is believed to be defective, you may submit your warranty request and photographs of the product using Circulon.com/warranty or the warranty link on Circulon.com. Circulon warrants to the original purchaser that it will replace any defective part or item which is identified and verified during the warranty period, or, at Circulon's discretion, substitute a replacement pan of similar value.
This guarantee does not cover damage caused by accident, misuse, abuse, commercial use or normal wear and tear. Scratches, stains, discoloration or damage from overheating are not covered by this guarantee. Incidental or consequential damages are not covered by this guarantee.
This warranty gives you specific rights as stated herein. You may also have other rights which may vary from state to state.
Should you have a problem with your cookware, please contact us via our website at Circulon.com or by phone to our Consumer Relations Department at 1-800-326-3933.
Circulon is committed to your satisfaction. Circulon ScratchDefense™ is our best nonstick yet and is manufactured and inspected to ensure high-quality standards. We are confident in our product, and if it does not fulfill your expectations, we promise the original purchaser a full refund of a qualifying purchase of Circulon ScratchDefense™ during the lifetime of the product, subject to the terms and conditions specified in this guarantee.
Terms and Conditions:
- EFFECTIVE DATE: The Circulon ScratchDefense™ Lifetime Money Back Guarantee, subject to these terms and conditions, is effective beginning 04/01/2024.
- GUARANTEE LIMITED TO “ELIGIBLE PURCHASES”: This guarantee is only available for “Original Purchases,” which is defined as any Circulon ScratchDefense™ products that were purchased from Circulon.com, or via the designated call center associated with the Circulon ScratchDefense™ TV Infomercial that airs in 2024. The original proof of purchase must be presented to for any Original Purchase to be eligible for this guarantee, and you are responsible for paying to return the Original Purchase cookware to us. Please note the following exclusions from this guarantee that do NOT qualify as “Original Purchases”:
- Any Circulon ScratchDefense™ products purchased from any other authorized seller, and not meeting the definition of “Original Purchase,” is excluded from this guarantee.
- Any other Circulon product that is not included in a ScratchDefense™ collection and is not otherwise an “Original Purchase,” whether purchased through any other infomercial or from any other authorized seller, is excluded from this guarantee.
- This guarantee extends only to the original purchaser and is not transferable.
- To initiate your money-back request, please submit a ticket here. Once a Circulon representative or authorized party approves your refund request, you will need to return the product to the Meyer Corporation office at 2001 Meyer Way, Fairfield, CA 94533, within 30 days of the date of approval of your money-back request. The refund will be issued to the payment method used at purchase.
- The amount refunded will be the price of the product in the currency shown on the proof of purchase. The refund does not include fees related to shipping, processing, and taxes.
- This guarantee gives you specific legal rights, and you may also have other rights that vary from State to State.
